Creating real, lasting change

On February 8, 2017, United Way Elgin-St. Thomas and United Way London & Middlesex officially unified into one organization: United Way Elgin Middlesex.

Although we’ve joined forces and serve a much larger region, our focus remains the same. Local offices in London and St. Thomas will continue to serve communities in Middlesex and Elgin counties. And local volunteers will continue to make investment decisions that support each county’s highest priority needs.

We call it the best of both worlds: regional reach with hyper-local impact.

Our vision

A community where everyone matters.

All people are important and deserve a good quality of life. All people have the potential to need help and the potential to help. ‘Success’ and ‘quality of life’ mean different things to different people but we’re driven by the ultimate goal to have our community made up of people enjoying a good life and helping others to achieve the same.

Our mission

To improve lives and build community by engaging individuals and mobilizing collective action.

The most important thing United Way can do for our community is to use our reputation, relationships and expertise to bring together our community’s resources of people, time, talent, relationships, expertise, technology, money and more. By channeling our community’s power behind solid strategies we can achieve lasting changes in the social conditions of individuals, families and our community.

Our core values


We believe the root of action for change lies in the ability to see and feel ourselves in the situations of others. We believe all people, and all communities, have the potential to overcome challenges. We treat people with dignity, fairness and equity. We understand and live the co-relation between improving the life of one to improve the lives of all.


We believe in ‘us and us’ not ‘us and them’. All people, groups and sectors are equally deserving of the same respect and opportunities. We seek out and value diverse ideas, opinions and experiences. Our most effective, creative and innovative solutions come about when we join with others.


We believe the work of change is a shared responsibility. We work as a catalyst in facilitating lasting change. We engage and empower all sectors of our community to come together and share their experiences, expertise and energy. The power of partnership and collaboration multiplies our impact and leads us to find progressive and lasting solutions.


We change lives. Therefore, we believe we must hold ourselves to the highest of standards. We embrace the responsibility that our donors, volunteers and partners have entrusted to us. We foster strong, positive relationships that are the basis for achieving lasting change and which are built upon the fundamental principles of respect and trust.


We believe in the importance of being accountable to our donors, volunteers, the agencies we support and the community for the decisions that we make, for the use of the resources provided to us and for the outcomes we are actively pursuing on behalf of the people supported, donors and the community. We believe it is vital to act with transparency and integrity in all that we do in earning the ongoing support and engagement of our community. We make decisions based on needs and expectations of our community and believe it is imperative to measure and communicate our impact.

United Way creates real, lasting change

Locally driven and governed, United Way is a non-denominational, registered charity dedicated to improving the quality of life of all people in our community and helping individuals, families, neighbourhoods and communities reach their full potential.

United Way is a leader in understanding the root causes of social issues and bringing together people and resources to find lasting solutions. United Way is creating real change in people’s lives – meaningful, positive, lasting change. Not just for today, but for the long term. And that means a better community for us all. Inspiring people to come together, we have the power to make a real difference, in people’s lives and in our community.

Together, we improve lives locally.

Scott OakleyAbout Us